A construction businessman from Indore's Vijay Nagar area has fallen victim to an online banking fraud in which cybercriminals allegedly siphoned off ₹2.10 lakh from his account under the pretext of updating credit card KYC details. The incident highlights the growing threat of digital frauds targeting banking customers through fake verification calls and phishing links. According to police officials, the victim received a WhatsApp video call from an individual claiming to be a bank representative shortly after downloading a credit card application. The caller convinced him that fresh verification and KYC updation were mandatory and sent a link for the process. Within minutes of clicking the link, the victim's mobile phone was allegedly compromised, resulting in unauthorized transactions from his account.

Following a complaint lodged through the cyber helpline, Vijay Nagar Police registered a case against unidentified accused persons and initiated an investigation into the matter.

Fraud Executed Through Video Call

According to police sources, the victim, identified as Prashant Tomar, had downloaded the SBI credit card application on the evening of June 9. Soon afterward, he received a WhatsApp video call from a person who introduced himself as a bank official.

The caller informed him that his credit card required fresh verification and KYC updation. To complete the process, the fraudster sent a link and instructed him to click on it. Believing the request to be genuine, Tomar opened the link.

Investigators said that shortly after accessing the link, the victim suspected unusual activity on his phone. He immediately disconnected the call and switched off the device. However, by then, two unauthorized transactions had already been processed from his account.

Immediate Complaint Filed

Upon discovering the fraud, Tomar promptly blocked his credit card and contacted both the bank's customer support service and the national cybercrime helpline. The complaint was later forwarded to Vijay Nagar Police Station for further action.

Police officials stated that a formal case of cyber fraud has been registered against unknown individuals. Authorities are currently examining transaction records, bank account details, and mobile numbers linked to the fraudulent activity.

Cyber Crime Concerns Rising

Cybercrime experts have repeatedly warned users against sharing personal information or clicking on links received through unsolicited calls, messages, or social media platforms. Fraudsters frequently impersonate bank representatives and use KYC updates, account verification, reward points, and card renewal requests as bait to gain access to customer accounts.

Police officials have urged the public to verify any KYC-related communication directly through official bank channels. They have also advised customers never to install unknown applications or click on suspicious links sent via messaging platforms.

The investigation is ongoing, with cyber cell teams assisting local police in tracing the individuals involved. Authorities believe digital awareness and prompt reporting remain crucial in preventing such incidents and improving recovery chances in cyber fraud cases.