India's Government Email System Gets a Digital Makeover

Digital Desk

In a significant step towards technological self-reliance, the emails of over 1.2 million Central Government employees, including the Prime Minister's Office (PMO), are now powered by an Indian platform. Over the past year, the government has successfully migrated all official email accounts from its old system to a new one developed by Zoho, a Chennai-based software company .

This massive digital transition marks a pivotal shift from the previous system that was managed by the National Informatics Centre (NIC). The move is seen as a major endorsement of home-grown technology and is expected to enhance the security and efficiency of official communication. By leveraging a locally developed platform, the government also aims to have greater control over its digital infrastructure and data.

The scale of this migration is enormous, covering virtually every arm of the government. A secure and stable email system is the backbone of daily administrative work, from sending internal memos to communicating with citizens. This upgrade promises to provide government employees with more modern features and a user-friendly interface, potentially streamlining bureaucratic processes.

This initiative aligns with the broader "Make in India" vision, demonstrating confidence in the capability of Indian tech companies to build and manage critical, large-scale systems. It sets a precedent for other public sector institutions to adopt indigenous software solutions, boosting the country's digital ecosystem.