According to police officials, the victim had purchased an insurance policy in 2020 through an agent identified as Anchal Hill, who claimed to represent Bajaj Allianz Insurance Company Limited. The complainant was allegedly assured that a one-time investment of ₹1 lakh would double in 10 years under a so-called “Future Gain” policy. Attracted by the promise of high returns, the victim was persuaded to make repeated payments on the pretext of processing fees, policy upgrades and other charges.
Investigators said the accused directed the victim to transfer money into multiple bank accounts through online transactions. Over time, the total amount transferred reached approximately ₹20 lakh. When the promised benefits failed to materialise and communication with the agent stopped, the victim approached the police, leading to the registration of an FIR.
Given the inter-state nature of the offence, Superintendent of Police Shalabh Sinha constituted a special investigation team. The probe was carried out under the supervision of Cyber Cell in-charge DSP Geetika Sahu. The team analysed bank transaction trails, account details and SIM card data, which eventually led investigators to Delhi.
Based on technical evidence, the police traced the operation to a call centre functioning in the Janakpuri area of the national capital. During a raid, five accused were arrested from the premises. They were identified as Om Prakash Gupta, Daksha alias Neha, Shikha Gupta, Khushi and Anjali Chaudhary. Police said all five were actively involved in making calls to victims and managing fraudulent financial transactions.
Several items were seized during the operation, including six mobile phones, laptops, telephones, bank-related documents, registers, a DVR and other electronic equipment allegedly used to run the scam. The seized material is being examined to identify additional victims and to establish links with similar fraud cases.
SP Shalabh Sinha described the arrests as a significant breakthrough in cracking organised cyber fraud networks targeting people in smaller towns and rural districts. He appealed to the public to remain alert and avoid trusting unsolicited calls or messages related to insurance or investment schemes. “Always verify the authenticity of companies and agents, and never share personal or banking details with unknown callers,” he said.
Police said further investigation is underway to trace the money trail and ascertain whether the accused were part of a larger organised network. Efforts are also being made to identify other victims who may have been cheated using the same modus operandi.
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